The success of our financial institution depends heavily on the
level of trust and confidence it enjoys with its depositors, borrowers,
and shareholders. In continuing our commitment to provide quality
service to our customers, Gladewater National Bank has adopted this
privacy statement. If you have questions or concerns regarding this
statement, please contact us at the office listed below.
IMPORTANT INFORMATION FOR OUR CUSTOMERS
As financial service professionals entrusted with sensitive financial
information, we respect the privacy of our customers and are committed
to treating customer information responsibly.
DEFINITIONS When the words you and your are used, we are
referring to all consumer customers who have a continuing relationship
with us. For example, we have a continuing relationship with an
individual who has any of the following types of products with us:
- Deposit account
- Loan account
- Safe deposit box
We, our, and us means Gladewater National Bank.
An affiliate means any company that controls, is controlled by, or is
under common control with another company.
A nonaffiliated third party is a company that is not an affiliate of
ours.
PRIVACY INFORMATION
We collect nonpublic personal information about you from the following
sources:
- Information we receive from you on applications or other forms;
- Information about your transactions with us, or others;
- Information we receive from a consumer reporting agency.
INFORMATION WE DISCLOSE
We do not disclose nonpublic personal information about you to anyone
outside Gladewater National Bank, unless:
- The customer authorizes it or permits it;
- The information is provided to help complete a
customer-initiated transaction;
- The information is provided to a reputable credit bureau or
similar information-reporting agency;
- The disclosure otherwise is lawfully permitted or required (e.g.
subpoena).
There may be times it is necessary to disclose nonpublic personal
information about you to our affiliates. However, information shared is
limited to our transactions and experiences with you, such as name,
address, account balances, account activity, types of accounts, payment
history, deposit history, and parties to the transactions.
We may also have a need to provide your personal information to
companies and vendors that provide service or support of our products.
These vendors and service companies agree to safeguard our confidential
customer information and must abide by applicable law..
CONFIDENTIALITY AND SECURITY OF
YOUR PERSONAL INFORMATION
We restrict access to nonpublic personal information about you to those
employees who need to know that information to provide products or
services to you. We maintain physical, electronic, and procedural
safeguards that comply with federal regulation to guard your nonpublic
personal information.
MAINTENANCE OF ACCURATE INFORMATION
We have implemented procedures to help assure that our current and
former customers’ financial information is accurate, current and
complete. If you close your account or become an inactive customer, we
will adhere to the same privacy procedures. Customers should notify us
immediately at the address listed below if they receive information
regarding their relationship with us that they believe to be inaccurate.
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